We accept Paypal, Credit card, Bank transfer and International Postal Money Order.
But we cannot accept Credit card for the first customer.
PayPal
We will inform a PayPal invoice and Shipping schedule to you, after receiving the order from you.
It is less than 24 hours. (When day off, it is next business day.)
We don't accept credit card for the 1st time payment .
We accept it only for the returning customers.
If you want to pay by direct credit card, please send an e-mail .
We can send the payment link which you can pay by direct credit card after your request . Go to Credit card Information Page
Bank transfer
We will inform bank information to you, after receiving the order from
you.
Within 24 hours, you will receive an invoice and shipping schedule from
us.
(When day off, it is next business day.)
We will ship, after checking the payment from you.
We will ship, immediately after receiving the order from you, if you are
our regular customer.
[Important]
Please choose currency other than the Japanese YEN.
If you choose the Japanese yen, we will charge 5000YEN separately as an
exchange commission to you.
When your orders are under 50000YEN ($550 or EUR500), we may not accept
payment by bank transfer.
When your bank transfer is sent to Japan via some banks, many commissions
occur.
International money order
We will inform the International postal money order receiver's address
to you, after receiving the order from you.
Within 24 hours, you will receive an invoice and shipping schedule from
us.
(When day off, it is next business day.)
We will ship, after checking the payment from you.
We will ship, immediately after receiving the order from you, if you are
our regular customer.
Addition and Cancel
You can do change, addition, and cancel freely.
If you want to change order details, please send e-mail by 15:00 JST. (Japan
Standard Time)
Order Process Information
You can check Order Proces at any time.
1) Please log in to PLAT.
2) Please click an Order History from My Account Information.
3) Please click the order which you want to check.
You will receive an Order Proces E-mail, whenever your Order Proces progresses.
You will receive an E-mail, when as follows.
*Order completed.
*Payment completed.
*Shipping completed.
Details are written to the E-mail.
Shipping
We choose the delivery method best for you.
[ The delivery method ]
EMS, Registered mail, UPS, FedEx, DHL.
These delivery methods have Insurance and tracking number.
Air Mail (Small-Packet)
When delivering a magazine, small parts, the cheapest item, etc., Air Mail
(Small-Packet) is used.
Although Air Mail (Small-Packet) is witout insurance, it is with PLAT insurance.
When you wish Air Mail (Small-Packet) yourself, it is without PLAT insurance.
About PayPal payment
In the first transactions, we can ship only to your "Seller Protection address".
This is only the first time.
I would really appreciate it if you understood my situation.
International Buyers -Please Note-
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyerfs responsibility.
Please check with your countryfs customs office to determine what these additional costs will be prior to bidding/buying.
These charges are normally collected by the delivering freight (shipping) company or when you pick the item up.
Please do not regard it as the additional shipping charge. It is the cost the customers have to pay.
Paying tax is the duty of the person who buy something from another country.
If you refuse the parcel, one of the three things below will happen.
1. You pay the custom and receive the parcel (normal).
2. You pay the custom and the deliverer throw the parcel away.
3. You pay the custom and the reshipping charge and the deliverer ship the parcel back to our office.
In other words, even if you refuse the parcel because of the custom, you have to pay the custom anyway.
Q-A
[Q] I want to order parts.
[A] Please contact us by E-mail first. Please write the name of a reel, a model,and size.
We will send a part drawing to you by a PDF file.
If it is checked, please inform part number and quantity to us.
If you have an order history from us, we will send an invoice to you immediately.
If you do not have an order history, please wait for our advice.